UK - FREE
Rest of World - £10
Other - please call our sales team on +44 (0) 1789 262 900 for options and costs.

We aim to despatch your goods the day we receive your order or the next day.

Most orders will be sent by first class post, but in the case of multiple items or large items we may use a next day courier service.

Yes, please call our sales team on +44 (0) 1789 262 900 for options and costs.

If the order has been sent by first class post, the post office will leave a card and you can arrange a re-delivery or pick up at your convenience. If the order has been sent via courier, again they will leave a card and you can call them to arrange a free re-delivery at a time convenient to you. If you have any problems getting your order re-delivered please call us on +44 (0) 1789 262 900.

All of the smaller items are gift boxed. The larger items (mainly the handbags) are supplied in a protective drawstring bag.

We will inform you if any item is out of stock before processing your order. You will then have the option of having a part delivery where applicable, or waiting until all the items are in stock. We will only charge you for one delivery if you choose to have multiple shipments.

We guarantee the quality of our products, if your product is faulty you can return it for a replacement or credit within 28 days. We recommend that you send returns by recorded post. Always retain proof of postage. We will refund the initial cost of your postage if the item is faulty.

You can return the item within 28 days. Please take your parcel(s) to your nearest post office. We recommend that you send returns by recorded post. Always retain proof of postage. Goods are returned to I Want That Handbag at your own expense. You will receive your refund credit, or cheque or exchange order (when in stock) within 2 to 3 weeks after you post the goods back to us. Please note that refunds bought as presents can only be given to the original payer.

Where it states that the products are leather, then yes they are.

We source from all over the world. Our leather fashion accessories are designed by us and made to our exacting specifications by our manufacturing partner in Thailand.

We expect the people who make our products to be treated with dignity and respect by their employers. We aim to work with companies who strive for standards in; health and safety, fair wages, working hours, and freedom of association, do not engage in; forced or child labour, unfair discrimination, harsh treatment.